Your privacy is very important to us.
Accordingly, we have put in place measures to ensure that any personal information or data that we obtain from you in connection with the Whitehall Randall & Associates website, are processed in accordance with the accepted principles of good information handling.
What data do we hold about you?
We hold the personal information and data provided by you during the voluntary enquiry process to tailor our service to your specific interests and requirements. We also hold the data provided by you in relation to certain services, so that you do not need to re-enter this data when you next require the service. Clearly, the more accurate the data we hold, the better our service will be. We may uplift personal information or data from product providers or advisors who are connected with your claim.
Where is your data stored?
All our data is held and stored in paper files. We do not store your personal data in computerised records or format. You have a right to inspect the data we hold about you. If at anytime you wish to do so, you should write to our data protection compliance officer whose details are set out below. If anything in the data is inaccurate or out-of-date, let us know and we will amend our records accordingly.
How do we use your data?
We use your data only to investigate claims we are working on for you. We will not share your data with any third party under any circumstances. If we believe another product or service that we offer is relevant to your needs we may contact you.
How do we keep your data secure and confidential?
When your case is complete your records are placed in our secure archive. We will destroy your records after a period of six years.
We will only send you emails which are relevant to your case.
Data Protection Officer
Whitehall Randall & Associates Ltd
2-2a Highfield Road