Why Choose Us

When you call us you won’t be put through to a call centre. You can speak directly to one of our team who will understand your situation and will have considerable experience of dealing with cases similar to yours. You will immediately receive expert advice and assistance and in most cases we can usually get the claims process underway there & then.

We are one of the longest established claims management companies in the UK, we have helped over 15,000 customers to date obtain over £20 million in compensation. We are regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our directors have over 40 years experience in the financial services sector and our staff are friendly, helpful & all with financial services qualifications up to Chartered level.

With a no win no fee policy, we’ll not charge you a penny to handle your claim, so you pay NOTHING!. If you win your claim and we recover compensation then our fee is only 20% (plus vat, i.e 24% in total). If, for whatever reason, you do not recover compensation, you pay nothing.

Compensation may be paid, or credited, in different ways. These include, a cash payment, or in the case of a pension scheme an augmentation (increase) in the value of the pension fund itself. How compensation is paid will depend on the individual circumstances. Please ask us how compensation is likely to be paid in your particular case.

Please check our varied selection of testimonials on the home page to see what our clients think of us. We have had many satisfied clients referring our services to friends and family. We pride ourselves in providing a personalised service, as to us your complaint is “personal”.

If you would like to speak to one of our experts for free advice, call us now on 01322 291 566 or complete the online enquiry form above.

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gray-quotation-marks66-I was advised to transfer my pension from BT to a private pension.   I had worked there for many years and was really annoyed I fell for the salesman’s patter.  Whitehall Randall made a claim for me and I received £48,000 to cover the loss I had


Mr A of Middlesex May 8, 2014